Shipping policy

Shipping Policy

Thank you for shopping with 435 Rentals. We are dedicated to delivering high-quality e-moto rims with transparency and care. Below you’ll find details about our shipping practices, lead times, and what to expect after placing your order.

Order Processing Times

We offer both in-stock and made-to-order rims. Processing times vary based on product availability.

In-Stock Rims
Orders for rims that are in stock typically ship within 5–10 business days after your order is placed. Once your order is processed, you'll receive a shipping confirmation email with tracking information.

Made-to-Order Rims
Made-to-order rims are built specifically for each customer and require a lead time of 6–8 weeks. This timeline starts once your order is confirmed. You’ll receive production updates and tracking information once your order is ready to ship.

Please note that these timeframes are estimates and may be affected by production capacity or supply chain variables.

Shipping Methods and Delivery Times

We ship domestically and internationally using trusted carriers. Estimated delivery times after your order has shipped are:

  • Within the United States: 3–7 business days

  • International Orders: 7–14 business days (may vary due to customs)

You’ll receive a tracking number by email once your order has been dispatched.

Shipping Costs

Shipping rates are automatically calculated at checkout based on your shipping address and selected delivery option.

International customers are responsible for any customs duties, taxes, or import fees charged by their local government. These fees are not included in our shipping charges.

Address Accuracy

Please double-check your shipping address before completing your purchase. We are not responsible for orders delayed or lost due to incorrect or incomplete address details provided at checkout.

Delays and Exceptions

While we work hard to fulfill orders within the estimated timeframes, delays may occasionally occur due to carrier issues, customs processing, weather conditions, or other factors outside our control.

If you haven’t received your order within the expected timeframe (10 business days for in-stock rims or 10 weeks for made-to-order rims), please contact us at contact435rentals@gmail.com.

Questions?

If you need help with your order or have questions about shipping, don’t hesitate to reach out to our support team at contact435rentals@gmail.com. We’re happy to assist.